The discussion on Digital-Eve Seattle this week (and other lists I'm on) has been the @home fiasco. I've modified by initial view that AT&T was the heavy -- it sounds like Excite was equally headstrong.
Perhaps this mess will lead to opening other ISPs to the cable delivery method -- but I'm not holding my breath.
At least AT&T's web site now has a link to a 1 December press release on its broadband page -- it's entitled "recent news" and as of this writing the release is 1 December. Of course, that release is NOT accessible from the "top" News Releases page.
Kathy (aka motogrrl) Gill - a very early experiment with Blogger. Eventually, all content went from TypePad to self-hosted WordPress: wiredpen.com
Wednesday, December 05, 2001
Sunday, December 02, 2001
The big news this weekend is the disruption to many of my friends caused by the AT&T/Excite snafu. I call it a snafu because I firmly believe that AT&T brought much of this on themselves. Why did they not create a seamless fallback position? In Seattle, the AT&T spokesman said "1-10 days" to restore service on Saturday; in the Sunday paper, the spokesma said "5 days" to restore service.
And yet, the AT&T web site has broadband info just as though nothing had happened. Incredible. And why isn't that false advertising?
And yet, the AT&T web site has broadband info just as though nothing had happened. Incredible. And why isn't that false advertising?
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